Disable a waitlist 

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Steps to disable a waitlist

  1. Go to the “Calendar” tab.
  2. Select the schedule you want to disable the waitlist by clicking on an event block.
  3. Tap the edit icon.
  4. Scroll down to the “Waitlist” section, located just below the “Capacity” settings, and drag the toggle to the lect.
  5. Save your changes to disable the waitlist for the schedule.

My waitlist already has participants, what happens if I disable it?

You can disable the waitlist for a schedule at any time - even if participants have already joined- but it's important to understand the consequences:

  • Once the waitlist is disabled, it will simply serve as a list of participants who expressed interest in the schedule up until that point.
  • No new customers will be able to join the waitlist.
  • If you had a Full Control waitlist enabled, open spots will be available to the public, and customers on the waitlist will no longer be prioritized and you won’t be able to invite to register.
  • If you had a Standard waitlist enabled, customers will no longer be notified when a spot becomes available.

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