What is new on Village

We’re always working to make Village better for you. Discover our latest product updates and features releases.

June 28, 2025

Product Updates - June 2025

Smarter pack management

  • Manage demand with a dedicated pack roster—see who’s purchased a pack and how many uses they have left. Learn more.
  • Mute pack purchase emails if your inbox is overflowing. Learn more.

Purchase a pack on behalf of a customer

Now, when creating an order for your customers, you can choose to register a participant for an activity or purchase a pack on their behalf, so you can better support them. Learn more.

New Reports: Know what’s working

You asked, we listened. Our old report wasn’t cutting it—so we split it into two, with clearer insights:

  • Registrations Report: Track how families are engaging with your activities. See registrations, participants, and cancelations to help design activities that fit your community. Learn more.
  • Revenue Report: How’s your business doing? What’s growing? This report helps you spot your most popular—and most profitable—offerings. Learn more.

A little bump in the road

There was an outage on June 10–11 from our infrastructure provider that caused some hiccups in the platform. We’ve already made changes to help prevent this going forward and to deliver the reliable experience you deserve.

Still have questions? Let us know!
May 1, 2025

Product updates - May 2025

We’re always working to make Village better for you. Thanks to your feedback, we’ve just launched two updates to help you attract more families and manage payments with more flexibility.

New! Packs

Sell class bundles: Want to encourage repeat attendance and make checkout easier for families? Now you can offer Packs—a bundle of prepaid class registrations, usually at a discounted price.

Learn more

Customize the first installment amount

Need more liquidity early on? Want to secure a stronger initial commitment? Just set a percentage in the First Installment % field. The remaining balance will be automatically split into equal payments.

Learn more

Still have questions? Let us know!
April 1, 2025

Product updates - April 2025

This month, we’re rolling out small but meaningful updates to help you and your community —all designed to save time and spread the word about opportunities for more kids.

Sign-up is now faster & easier for your customers

Your activities are SO good that families want to register a lot! We heard your feedback: the old process took too many steps. Now, signing up is as simple as a single slide! This small change saves families time—and we all know time is precious.

Learn more

Scholarship tracker: see the Impact!

Since launching in November 2023, Village's Scholarship Program has provided 700 scholarships to help more kids access activities they love! Want to stay updated on the number of scholarships offered? Check it anytime on village.com.

Still have questions? Let us know!
March 1, 2025

Product Updates - March 2025

This month, we’ve rolled out a few updates we think will make a big difference in how you manage your activities. Check them out and let us know what you think!

Smarter discount codes

Discount codes are a great way to attract new participants and boost sales, but tracking their usage manually? Not ideal. Now, you can set eligibility rules to limit codes to specific activities or customers—giving you more control and fewer headaches.

Learn more

Conflict alerts for resources

Managing resources efficiently is key—no one wants to show up and realize their instructor was double-booked! Now, when assigning a resource to a series, one-off, or rescheduling a booked appointment, you’ll get an instant alert if there’s a conflict due to availability overrides, buffer time, or existing assignments.

Multiple pricing rules

You already use pricing rules to adjust fees based on factors like membership status, additional supply needs, and transportation requirements. Now, you can combine multiple pricing rules to customize pricing even further!

Learn more

Still have questions? Let us know!