Roster: manage registrations smoothly

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By Village
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Understanding and effectively utilizing your activity roster is crucial for smooth activity management. Here's how you can make the most of your roster:

What is a roster?

The roster is the list of participants who have registered for your activity schedule.

Accessing your roster:

  1. Navigate to the “Calendar” tab.
  2. Locate and tap on your schedule.
  3. Tap the roster box associated with your schedule to open it.

You can also access each schedule roster through the Schedule tab.

Maximizing roster features:

Search functionality

Easily find specific attendees by searching for their participant or customer name using the search bar.

Edit Roster

Customize your roster view by tapping on the “Edit table” option. Add columns to the roster table, including fields with confirmation collected by Village on the participant profile before signup or your custom registration form questions.

Export Roster

Export your roster as a CSV file for further analysis or integration with other systems. Choose to export with current columns or include all fields for comprehensive data. Check your download folder to access the exported file.

Email roster

When you need to share schedule updates, remind participants to bring specific materials, or let them know about new offerings similar to those they’ve registered for in the past, you can email all participants with confirmed registrations with a single click on the “Email roster” button. The email address used will be the one listed in the “Customer email” column.

Cancel registration

You can remove a participant at any time before the event starts or even during an ongoing event by tapping on “Remove". If you choose to do so, you can initiate any financial matter, including refunds and payment cancellations, at your discretion through the order tab. Learn more about payment management.

For any further assistance or queries, feel free to reach out to us. We're here to help you maximize your Village experience!

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